Store Guide and FAQ
Postage and Handling
We ship worldwide. Please refer to the shipping section and use the drop-down list to select your country. If you do not see your country listed, it means we do not ship there.
Shipping and Handling
Our shipping and handling charges for most regular items are:
Handling Time
Postage Time
International delivery is subject to custom clearance time.
Postage Options
Please note that you are responsible for any duties or taxes deemed collectible by your country. From our experience, most customers will not incur any duties.
Payment Method and Instruction
Refund Policy
We will refund your item (excluding shipping and handling fees) upon return within 14 days if full satisfaction is not achieved.
Exchange Policy
FREE EXCHANGE
If item is of wrong size and the item is still in salable condition, simply return the wrong size item to us and a short note with instruction, then we will exchange it for free and send the replacement item accordingly. If stock is unavailable for exchange, we will be happy to refund or provide store credit.
Our warehouse address is:
Petitude Pty Ltd.Unit AHorsefield WayBredbury Industrial EstateStockport Cheshire SK6 2TDUnited Kingdom
Product sizing
Please note that #1 refers to Size 1 and #S means Size Small. Henceforth, please refer to the size chart for the exact dimensions to avoid disapointment.
Wholesale Inquiries
For wholesale inquiries, please contact us petitude.europe@gmail.com for more information.