Petitude

Contact Us

• Petitude Pty Ltd
• ABN: 46135530344
• 12 Hawthorn Avenue
• Sunshine North 3020
• Phone: 03-90055811
• Email: petitude.europe@gmail.com

Store Guide and FAQ

Postage and Handling

We ship worldwide. Please refer to the shipping section and use the drop-down list to select your country. If you do not see your country listed, it means we do not ship there.

Shipping and Handling

Our shipping and handling charges for most regular items are:

• FREE SHIPPING & HANDLING  for UK mainland on every item (mentioned within listing).
  
• Surcharge applied for outside UK due to item size and weight
(mentioned within listing).

Handling Time

• We ship every alternate business day.

Postage Time

• 1~6 days for UK orders;
• 7~15 days for Rest of World.

International delivery is subject to custom clearance time.

Postage Options

Parcel Force:

• Please leave your street address during checkout, NOT a P.O.Box address.
• Please ensure that someone is able to sign for the delivery of this item at your nominated address. Otherwise, re-delivery fee applies or you may choose to collect the item from the Parcel Force's depot.
• Please leave your contact number during checkout so that courier can contact you before delivery.

Please note that you are responsible for any duties or taxes deemed collectible by your country. From our experience, most customers will not incur any duties.

Payment Method and Instruction

Paypal only.

Refund and Exchange Policy

Refund Policy

We will refund your item (excluding shipping and handling fees) upon return within 14 days if full satisfaction is not achieved.

Exchange Policy

FREE EXCHANGE

If item is of wrong size and the item is still in salable condition, simply return the wrong size item to us and a short note with instruction, then we will exchange it for free and send the replacement item accordingly. If stock is unavailable for exchange, we will be happy to refund or provide store credit.

Our warehouse address is: 

Petitude Pty Ltd.
Unit A
Horsefield Way
Bredbury Industrial Estate
Stockport Cheshire SK6 2TD
United Kingdom

Product sizing

Please note that #1 refers to Size 1 and #S means Size Small. Henceforth, please refer to the size chart for the exact dimensions to avoid disapointment.

Wholesale Inquiries

For wholesale inquiries, please contact us petitude.europe@gmail.com for more information.